Shipping policy
Order Confirmation You'll receive an email confirmation immediately after placing your order. Please check your spam folder if you don't see it within a few minutes.
Processing Time All orders are processed within 2–5 business days. During high-demand periods (launches, holidays), processing may take up to 7 business days.
Shipping Times
- Domestic (USA): 5–10 business days after processing
- International: 10–21 business days after processing
Free Shipping Free standard shipping on all domestic orders over $150.
Tracking Once your order ships, you'll receive a tracking number via email. Allow 24–48 hours for tracking to update.
Customs & Duties (International) International customers are responsible for any customs fees, duties, or taxes imposed by their country. TMMG is not responsible for delays caused by customs.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, contact us at info@tmmgstore.com and we'll investigate immediately.