FAQ's

Frequently Asked Questions:

Shipping Turnaround Time:

When you place an order on our website, the processing time is within 10 to 14 business days. Due to COVID-19 we are experiencing serious delays, and as each item made on demand especially for you, some item(s) might take within a month to update.

We are currently working towards making our products faster to you, please be patient with us as we know you love TMMG. We are looking forward to be there for you, and for generations to come.

IMPORTANT: The Shipping career such as USPS or UPS selected at the check out does not include the processing time. The money you paid for either for first class mail or priority mail will be using only to ship the package.

Can I express my order?

Yes you can, but please email us first if you need to receive the package on a specific date, so we can give you an accurate answer on if the order will be delivered on the date you might expect it.

Sizing:

All the sizes are US regular size, so feel free to order your respective size.

Do we Ship to my Country?

Yes we do ship worldwide, wherever you are at we will be able to deliver the package at your door either with USPS or UPS.

Return / Exchange

Yes we do accept return or exchange but the clothes should not be used or washed, and the return request should be made 3 days after the package has been delivered.

Does TMMG provide paid Shipping Label?

Yes we do, but only provide paid return or exchange label if an issue was occurred while processing your order, beside that, if you decide to request an exchange or return you will have to pay for the label fees.

IMPORTANT: We do not accept exchange for Swimwear such as bikini, and bathing-suit, please be sure of the size that you want, and if you have any questions do not hesitate to contact us.